We Are Laurel Health

Our mission is to improve the health and well-being of the communities we serve by providing world-class care in a compassionate, patient-centered environment.

We support our vision of becoming the provider of choice through community-minded partnerships, placing patients at the center of all we do. We aim to ensure every patient gets the right care, in the right way, at the right time. Every time.

The values that guide our actions and services are excellence, quality, stewardship, integrity, compassion, caring, dignity, and respect.

OUR VALUES

Excellence & Quality: We are committed to maintaining the highest quality patient care and safety through continuous evaluation and innovative process improvement.

Stewardship & Integrity: We operate with the highest degree of integrity and are committed to responsible management of resources to ensure sustainability of our services to the community.

Compassion & Caring: We treat others as they wish to be treated, with respect, sensitivity, and a genuine caring concern for all.

Respect & Dignity: We are committed to respecting the diversity, privacy, and confidentiality of those we serve.

The Laurel Health Difference

Guided by our mission, vision, and values, we offer healthcare that's patient-centric and holistic by focusing on quality care, affordability, continued innovation, and a welcoming environment for all. 

Federally Qualified Health Centers

The Laurel Health Centers are Federally Qualified Health Centers (FQHC) facilities, which means we make it our mission to provide affordable, high-quality healthcare to all patients, regardless of their ability to pay. The Laurel Health Centers are national HRSA quality award winners for increasing access to care and reducing healthcare disparities in our community.

This short video provides more information about how Pennsylvania FQHCs provide care.

Committed to Quality Care

Laurel Health has received Patient Centered Medical Home Recognition (PCMH) from both HRSA and the National Committee for Quality Assurance. PCMH standards help us build better relationships with patients, strengthen our quality measures, implement wellness initiatives, and deliver a consistently great patient experience.

We use evidence-based best practices to provide consistent, high-quality, patient-centered care that encourages and empowers people to play a more active role in their health and wellness.

Our doctors, nurses, physician assistants, nurse practitioners, counselors, and office staff work together as a strong, experienced, and unified healthcare team dedicated to providing a great patient experience and expert care every time. 

Affordable Healthcare

Great medical care should be available to everyone, regardless of where they live, their insurance, or their ability to pay. At Laurel Health, we work hard to make healthcare as affordable as possible to patients of all ages and backgrounds.

We accept Medicare, Medicaid, CHIP, and most major insurances like Highmark, Blue Cross, Geisinger, UPMC, AmeriHealth, Humana, and United Healthcare. Laurel Health also provides several community outreach programs and discounted services to ensure everyone can access the high-quality medical services they deserve:

• Sliding fee program: Our sliding fee program helps income-eligible families with co-pays, deductibles, medications, and coverage gaps. Request an application from one of our Laurel Health clinics or call our billing office directly at 1-877-723-0589 to learn more.
• Pharmacy discount program: Qualifying patients can use their pharmacy discount card at participating pharmacies to purchase prescribed medications at a discounted rate. 
• Free Enrollment Assistance: Our certified application counselors help community members enroll in healthcare coverage and apply for financial assistance programs, including Pennsylvania Medicaid, Children's Health Insurance Programs (CHIP), Laurel Health's sliding fee program, and the pharmacy discount program.
• Community outreach: We connect with people of all ages at local events to provide free health and wellness screenings, healthcare education, resources, supplies, and support.

Care Coordination

We want to be your healthcare advocate. Our care coordination team helps ensure a smooth, cohesive treatment experience every step of the way. If you require a specialty service, we can assist you with scheduling between offices and keep every member of your healthcare team on the same page. We can also help you with coordinating transportation to appointments and connecting you with community resources to support your overall well-being. 

Accessible Patient Information

Our secure and confidential patient portal gives you easy access to your patient information at home and on the go. Create an account to quickly and conveniently:

• View test results
• Renew prescriptions
• Schedule an appointment
• Message your provider

Please note, the patient portal currently does not support online bill pay for Laurel Health Center bills. To pay your LHC bill, please continue to call our billing department at 1-877-723-0589, return by mail, or pay at the office.

Convenient Locations

Laurel Health is proud to be northern Pennsylvania's destination for accessible and affordable medical services. Laurel Health consists of seven Laurel Health Centers, which are federally qualified health centers providing family medicine and specialty care; Laurel Behavioral Health, an outpatient mental health office located within the Laurel Health & Wellness Center; Laurel Pediatrics, seeing patients aged newborn to 21; and four Laurel Dental offices, providing family dentistry to patients of all ages.

We have more than a dozen convenient locations throughout Bradford and Tioga Counties, including clinics in the following communities:

• Blossburg
• Elkland
• Lawrenceville
• Mansfield
• Towanda
• Troy
• Wellsboro
• Westfield